Quote: fire damage cleaning
E.g.: blackened walls, soot, smoke odours
Follow access restrictions and emergency service instructions before visits or photographs. Base cleaning on affected zones and belongings, not just the room where the fire started. Cleaning replaces neither safety measures nor installation repairs.
Confirm safe access
Hamburg’s prevention advice says to await emergency service clearance before entering and have damaged installations checked before reuse. These precautions are not a Luxembourg insurance procedure.
Define the assessment
Ask which areas will be examined: surfaces, furniture, textiles, equipment and suspected smoke paths. Mention firefighting water and known extinguishing products. Distinguish cleaning, proposed replacement and further investigation. Do not declare an apparently intact object recoverable without assessment.
Ask about methods
Request a method suitable for residues and surfaces, protecting unaffected areas and managing waste. Do not begin with dry brushing or improvised household equipment. Deodorising must not conceal a contamination source left in place.
Control ozone treatment
INRS prevention recommendations require ozone exposure to be controlled. This is not a harmless add-on or a DIY treatment. If proposed, request justification, protective measures and verifiable conditions for re-entry.
Coordinate decisions
Keep safely obtained records and ask your insurer about evidence, assessment and work approvals. Do not delay emergency response to document damage. Approve sorting before disposal and distinguish cleaning, repair and reoccupation decisions.
Indicative prices in Luxembourg
On quotation
Request a quote following assessment, identifying treated zones, retained or removed belongings and result limits. Separate cleaning, odour treatment, possible drying and rebuilding. No national minimum price or reimbursement percentage is established.
Subsidies and grants
No grant is deducted from the budget shown here. If a quote mentions support, request the exact scheme and confirmation of your eligibility before including it in financing.
Frequently asked questions
Does no smell mean no risk?
No. Request checks appropriate to the incident and reoccupation conditions.
Is ozone always needed?
No. Justify any method after assessment; no universal effectiveness is promised.
Must all furniture be discarded?
Prepare an inventory with decisions by category before removal, coordinating with the assessor where needed.
Does insurance pay everything?
Check cover, exclusions, excess and required approvals. No automatic reimbursement is stated.